Housing benefits

Telephone response times

We're currently experiencing high call volumes due to people receiving their annual bills, so the wait time may be longer than usual. We apologise for any inconvenience and appreciate your patience.

Please check the council tax explanatory notes where you may find answers to your questions

My Account

My Account enables you to request and track a range of council services, to edit and complete saved forms and view your local services and facilities.

You can also view the amount of benefit you are receiving, your notification letters and more.

View more information about My Account