Universal Credit is part of the Government's welfare reform program. It is a new benefit that is replacing six existing in-and-out of work benefits for working-age applicants.
Universal credit has been available in the Cherwell District Council area since 22 November 2017.
Claims for Universal Credit are made to the Department for Works and Pensions not us. To find out more please visit the DWP Universal Credit website.
All claims for Universal Credit are made online. If you don't have your own access to the internet you can find support and help to apply at your nearest IT Access Point.
If for any reason you have any questions about, or need help with the online claim form, you can contact the Universal Credit helpline on 0800 328 5644. Alternatively if you require support to complete the online claim for Universal Credit please contact us on 01295 227002.
Please remember we still administer Council Tax Reduction for Universal Credit claimants. You can claim this to help with paying your council tax bill.
If you are a Universal Credit claimant and need further help with paying your shortfall in rent you can claim a Discretionary Housing Payment if you receive the Housing Element of Universal Credit. Please contact us on 01295 227002 for more information.