Make a claim
If you need help with your rent, you should claim this via Universal Credit unless you are in one of the following groups:
- live in supported accommodation
- live in temporary accommodation
- you, and your partner (if applicable) are both of pensionable age;
- you are a member of a mixed age couple and you have been continuously in receipt of Housing Benefit or Pension Credit since 15 May 2019.
If any of these apply, you will still be able to claim Housing Benefit to help with your rent. You can apply if you’re employed or unemployed, but if you live with a partner only one of you can get Housing Benefit.
Usually you won’t get Housing Benefit if:
- your savings are over £16,000 - unless you get Guarantee Credit of Pension Credit
- you live in the home of a close relative
- you’re a full-time student - unless you’re disabled or have children
- you’re residing in the UK as a European Economic Area jobseeker
- you’re an asylum seeker or sponsored to be in the UK
- you’re subject to immigration control and your granted leave states that you can’t claim public funds
- you are in receipt of Universal Credit
The benefit cap puts a limit on the total amount of Housing Benefit that most working age people (over 16 but not have not yet reached state pension age) can get.
You can claim still Council Tax Reduction for help with your Council Tax from the Council if you are on a low income. This is not included in Universal Credit.
If you are not comfortable providing the information online, you can request a paper form by contacting us on 01295 227002