Getting repairs done

When things go wrong, you need to know what to do to get things put right.

  • Tenants - tell your landlord promptly if something needs fixing, especially if it could be harmful to health or cause further damage.
  • Landlords - have arrangements in place ready so you can react to emergencies. Respond to tenant requests promptly and arrange for repairs in a timely way.
  • Homeowners - your home needs to be safe for you and any visitors, and must not cause a nuisance to neighbours.

Before starting work

During building work

  • Be considerate
    • Give tenants at least 24 hours' notice
    • Minimise dust and noise nuisance
  • Work safely
  • Dispose of waste correctly

Completing building work