Website self-serve
Using the website rather than the telephone, benefits everyone:
- Faster processing - applications, reports and changes made online go directly to the right team and can be dealt with more quickly
- Frees up customer service teams - our customer service teams can better support people who can't use online services
- Shorter call waiting times - fewer people calling means those who can't use the online services or need urgent help can get through faster
- Saves money for essential services - self-service is more efficient and costs less, so the council can spend more on essential services
Pay, Apply, Report or Book
Quick links to our easy online services:
Use My Account (secure area) for benefits and business rates
- view your bills and check your balance
- set up, amend and cancel direct debits
- notify us of a change of address and
- see your benefits information
My Account - Sign in or Register
Use our Contact Us form
Select the relevant service area from the drop down list in the form to
- return all service information relating to your search
- submit a request to that service
- find a service contact number
Out of hours - emergency service only
- Emergency support for businesses
- Homelessness
- Noise investigation (limited service: Thursdays, Fridays and Saturdays between the hours of 6pm and 3am only)
- Dangerous structure
- Stray dogs