Contact us

Website self-serve

Using the website rather than the telephone, benefits everyone:

  • Faster processing - applications, reports and changes made online go directly to the right team and can be dealt with more quickly 
  • Frees up customer service teams - our customer service teams can better support people who can't use online services
  • Shorter call waiting times - fewer people calling means those who can't use the online services or need urgent help can get through faster
  • Saves money for essential services - self-service is more efficient and costs less, so the council can spend more on essential services 

Pay, Apply, Report or Book

Quick links to our easy online services:

Use My Account (secure area) for benefits and business rates

  • view your bills and check your balance
  • set up, amend and cancel direct debits
  • notify us of a change of address and
  • see your benefits information

My Account - Sign in or Register

Use our Contact Us form 

Select the relevant service area from the drop down list in the form to

  • return all service information relating to your search
  • submit a request to that service
  • find a service contact number

Contact Us

Out of hours - emergency service only