Getting in touch
If you are worried about losing your home or feel that you may become homeless, contact our Duty Team as soon as possible on 01295 753751 (homeless tonight or imminent threat of homelessness) or email us at homelessreferrals@cherwell-dc.gov.uk (if threatened with homelessness within 56 days).
We are based at Bodicote House, Bodicote, Banbury, OX15 4AA. Our opening hours are Monday to Friday 9:00 am to 5:15pm. Most members of staff are working remotely, so please contact by phone or email
In an emergency, you can call us on 01295 221531 out of hours.
We are here to help
We will talk about your current situation and what we might be able to do, and what you can do to help yourself. We can also invite you for a full housing assessment.
If we think you are at risk of becoming homeless, we will have a duty to try and prevent this from happening.
If you are already homeless we will have a duty to work with you to help you resolve your situation. In some circumstances we may have a duty to provide temporary housing whilst we work with you. This may apply if you have children, health problems or other vulnerabilities.
If we can't prevent or relieve your homeless we will then go on to assess what further duties we have to help you.