Managing your waste and recycling
All general waste, mixed recycling and food waste must be contained within your bin so the lid shuts flat. We are unable to empty bins that are overflowing or surrounded by excess waste.
We know, occasionally, you may have excess waste that won't fit into the bin and we can collect this for you, provided it is presented correctly. If you have additional waste, please:
- Secure the waste in bags (general waste) or clear sacks (recycling and food waste) and make sure the bags are tied.
- Place the sacks neatly to the side or behind your existing bin.
- Make sure the crews have clear access to empty the bin. This will then be refilled with your additional excess waste and recorded as an additional lift.
Please note that you will be charged for all additional lifts.
If you have any queries about excess waste please email businesswaste@cherwell-dc.gov.uk for advice.