Getting in touch with the Resettlement Service
Get in touch
Please email resettlement.team@cherwell-dc.gov.uk. The Resettlement Team will ensure we acknowledge your email within five working days and try our best to resolve any enquiry on first contact. Should that not be possible we will contact you to discuss timescales.
Telephone Support
We can be contacted through Customer Services or directly on 01295 221635 we will arrange an interpreter to join the call should you need one.
Please refer to our customer commitment and standards
Reach out for support locally
Oxfordshire has many charities and organisations that work with resettling Refugee families. Information about who can support you can either be signposted by the Resettlement Team or by doing an internet search for “Oxfordshire Charities that support Refugees”.