Report a missed bin collection

Before you report a missed bin collection, please check that:

  • Your bin was left out for collection on the right day
  • Your bin was put out for collection by 7:00am (we empty bins any time between 7:00am and 5:00pm)
  • It was placed at the kerbside and could be clearly seen
  • It contained the correct items

Report missed bin

We will return to collect the missed bin within four working days (Tuesday to Friday) please make sure it is left out.