Before you report a missed bin collection, please check that:
- Your bin was left out for collection on the right day
- Your bin was put out for collection by 7:00am (we empty bins any time between 7:00am and 5:00pm)
- It was placed at the kerbside and could be clearly seen
- It contained the correct items
We will return to collect the missed bin within four working days (Tuesday to Friday) please make sure it is left out.