Significant improvements to services for people affected by domestic abuse have seen Cherwell District Council hit an important milestone.
Published: Friday, 5th June 2026
The council is now better able to support and protect victims, with staff having received enhanced training to help them recognise domestic abuse cases and respond with sensitivity. The council has also established a network of domestic abuse champions to raise awareness and embed best practice.
This positive work has been recognised by the Domestic Abuse Housing Alliance (DAHA), which has awarded Cherwell its bronze accreditation – the first time the council has received recognition of this kind.
An assessment by the DAHA commended the housing service’s work in identifying and taking quick action on domestic abuse cases, with a focus on getting the best outcomes for victims and survivors.
Councillor Ian Middleton, Portfolio Holder for Housing and Greener Communities, said: “Domestic abuse has a devastating impact on its victims and, as the housing authority, it’s essential that we are sensitive to our clients’ individual needs and support them in seeking justice.
“The Domestic Abuse Housing Alliance is at the forefront of driving forward improvements in the way the UK housing sector recognises and responds to domestic abuse cases. The fact that we have now achieved their bronze accreditation, even in the face of increased demand for social housing and homeless presentations, is really significant.
“This accreditation should offer any domestic abuse survivor who needs our help the reassurance that we will handle their case with sympathy and expertise. The process doesn’t end here - we are now moving forward with plans to gain a silver accreditation from DAHA.”
Work across the council to improve services for survivors has also been welcomed by professionals who work directly with victims.
A report from DAHA said: “We appreciate the work and dedication that Cherwell District Council have already demonstrated in their response to domestic abuse survivors, children, and in holding perpetrators accountable.”
The council’s executive approved its new Domestic Abuse Policy in September 2025. Since then, the housing service has been delivering fresh training to ensure all victims receive sensitive and tailored support.
Cherwell has a dedicated domestic abuse coordinator whose role is to drive forward sustained improvements across the council, with a focus on supporting the staff who provide housing advice and assistance to domestic abuse survivors. Staff also signpost survivors to advice on legal matters, tenancies and mortgages.
The council can also provide security improvements, such as video doorbells and security lighting, to make victims feel safer in their own homes.
A range of information about local support for domestic abuse victims is available at the link below.