Pay or challenge a Penalty Charge Notice (PCN)
About your PCN
From 1 April 2023 Apcoa will no longer be responsible for enforcement in Cherwell District Council car parks. This will now be undertaken by Oxford County Council (OCC) by way of an agency agreement. They in turn will sub-contract out enforcement to a company called Conduent.
If you have a PCN issued after 31 March 2023 you can pay your fine online.
If you believe your penalty charge notice was wrongly issued, you can appeal against a parking fine. Do not pay the charge if you wish to contest it as challenges cannot be accepted if you have already paid.
Further information on fines issued in Oxfordshire.
On receipt of your PCN you must either:
- Pay the parking fine on or before the end of the 28 day period as shown on the PCN, or
- Request a challenge the parking fine.
A 50 per cent reduction of the parking fine is applied in each case provided payment is received by CDC or the Authorised Agent (as indicated on the PCN) not later than the last day of the period of 14 days beginning with the date on which it was served.
For PCNs issued before1 April 2023 please follow these instructions:
Pay your PCN
Payment of your excess charge is acceptance of liability. Do not pay if you intend to review your ticket.
Pay online
Before you start you will need:
- your vehicle registration number
- the PCN number listed on your parking ticket and
- a valid debit or credit card
Pay by post
Payment can be made by post using cheques or postal orders which should be made payable to Cherwell District Council, crossed A/C Payee Only. Please write the PCN number together with your name and address on the back of the cheque or postal order, and send the cheque or postal order together with the completed payment slip to:
Cherwell District Council, PO BOX 1246, Middlesex, UB8 9JL
Please allow time for the postal service to deliver the payment. Discounts on early payment of PCNs are only allowed in the event payment is received within the discount periods set out in the policy above.
View evidence or challenge your PCN
APCOA Parking, who enforce car park regulations on our behalf, may consider cancelling a Penalty Charge Notice (PCN) where there are clear and exceptional extenuating circumstances. For example:
- In the case of personal illness that results in an over stay - on the production of a Doctor’s certificate.
- In the case of a vehicle breakdown - on production of a certificate or invoice from a vehicle recovery or repair company.
- If the Customer has purchased a ticket and if it is clear that the Customer has inadvertently failed to correctly display the ticket – the PCN may be cancelled if it is the Customer’s first and only such contravention.
Payment of your excess charge is acceptance of liability. Do not pay if you intend to review your ticket.