EH Sense - Training cancellation policy

On line training courses

  • All on-line training courses are non-refundable once booked

Taught training courses

  • Over 14 days prior to the course a 100% refund will be given
  • Less than 14 days prior to the course date 50% refund will be given
  • For non-attendance 100% course fee payable
  • Please contact us on the day of the course if you are ill. In this situation or any of the above, at our discretion we may allow you to transfer to the next course
  • If we cancel the course, a full refund will be provided or a transfer to another course will be offered
  • Refunds will be issued within 10 working days from date of cancellation
  • Late attendance for an exam may result in the delegate having to arrange a re-sit

Re-sit costs

  • Any delegates unsuccessful in the exam, or attending late, may arrange a re-sit. This will be charged at £26.00