Waste Services privacy notice

What is Waste Services?

Collection of various types of waste from households and businesses in the district in line with our statutory duties as a Waste Collection Authority.

Contact details specific to service

If you have any queries that are specific to Waste Services please email us.

Email us

How we use your information for Waste Services

Your personal information will be treated as confidential but it may be shared with other Council services in order to ensure our records are accurate, up-to-date, and to carry out our functions. We will only use your information in ways which are permitted by the General Data Protection Regulations and the current UK Data Protection law.

The Council may also use your information for the purpose of performing any of its statutory duties and for legitimate interest in the delivery of Waste Services. It will make any disclosures required by law and may also share your information with other bodies responsible for detecting/preventing crime/protecting public health.

We may use your information for keeping you informed of Waste related services.

We will not disclose your personal information to third parties for marketing purposes.

Who will have access to my personal data?

Information is shared with other regulatory and enforcement authorities including, but not limited to, other Council services; Police; HM Revenues and Customs; Home Office Immigration; NHS services, and other local authorities when allowed to by law for the purposes of the administration and enforcement of regulations, and for the purposes of the prevention and detection of crime, public safety, public health, protection of the environment and prevention of fraud.

Certain information about businesses (including in particular your name and the address of any premises that relates to a business) may be published on a public register on our website when we are required to by law.

Where we do not directly provide the service, we may need to pass your personal information onto a company or organisation that do. These providers have to keep your details safe and secure, and use them only to provide the service, for example our training services.

What information is processed?

We collect personal information where required by law and to help with the delivery of our services, including names; addresses; dates of birth; contact details; ownership of land, premises or property; medical status; bank account, other financial account information; and details of family and other relationships where necessary

Retention period

All information will be retained in line with current Council’s retention policies.

Summary of rights

You have a number of statutory rights that are explained in the “Summary of the data subject’s rights” section of our website.

 Alternatively you can request this information by email.

Or by post:

The Information Governance Team.
Cherwell District Council,
Bodicote House,
OX15 4AA