Order or replace a bin

Replacing a missing or damaged bin

If your bin or caddy has been damaged or has gone missing, you can order a replacment.

These are one-off charges for replacement containers. There is no ongoing or annual fee:

• Green refuse bin – £40

• Blue recycling bin – £40

• Kerbside food caddy – £10

• Kitchen caddy – £5

Further information regarding charges can be found within the FAQs.  By ordering, you are agreeing to the terms and conditions for this service. These should be read prior to completing the order form.

How to report it

You will need to provide:

• Your address
• The type of bin or caddy that has been damaged or has gone missing
• If you wish to report a missing bin please wait two days from when it was first noticed missing before reporting it

Order replacement bin or report damaged bin

If we need to replace your green bin it may be slightly smaller than your old one.

Please note: If you live in a flat and are ordering bins, please ask your Managing Agent, Landlord or Housing Association to contact us as we require further information that residents often do not know the answer to. If you do not have a Managing Agent, Landlord or Housing Association, then please email customer.service@cherwell-dc.gov.uk.