Record details
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Getting in touch
If you are worried about losing your home or feel that you may become homeless, contact our Duty Team as soon as possible on 01295 753751 (homeless tonight or imminent threat of homelessness) or email us at homelessreferrals@cherwell-dc.gov.uk (if threatened with homelessness within 56 days).
We are based at 39 Castle Quay, Banbury OX16 5FD. Our opening hours are Monday to Friday 9:00am to 5:15pm. Most members of staff are working remotely, so please contact by phone or email. Please note, our duty desk closes at 4:30pm each day for in-person homeless presentations.
If you require emergency assistance due to being homeless on the night outside of office hours you will need to call our Emergency Out of Hours service on 01295 221531.