Severe Weather Emergency Protocol activated

With cold weather forecast, the Severe Weather Emergency Protocol (SWEP) is in effect, to make sure there are additional emergency beds available for people sleeping rough.

Published: Friday, 29th November 2019

If you have nowhere to sleep tonight or are concerned about someone who is homeless or sleeping rough, contact our housing options team on 01295 753751 (Monday to Friday, 8.45am to 5.15pm).
If you need to speak to us about this out of hours and over the weekend, call 01295 221531.
If you see someone bedding down or sleeping rough, please report them via the Streetlink website ( or by calling 0300 500 0914. This will allow the outreach team to support individuals and identify the options available to them.