The Noise app and how to use it
You may find it convenient to use the Noise App to record the noise disturbance.
The noise app is available free of charge on
and will allow you to make a short audio recording of the noise disturbance, enter details, add a comment. The app will forward this to us for analysis.
The audio recordings you make with the App, together with the details you record about the nature of the disturbance, make up an electronic noise diary.
On their own these short recording are unlikely to be sufficient for us to start formal action but can be very helpful in showing the type and frequency of the noise helping to investigate your complaint quickly.
You will need to provide your contact details so that we can discuss your complaint with you and explain how we will investigate it. Initially your complaint will be treated as confidential. However, you may be needed later as a witness should legal action be taken. If this is the case we will discuss this with you before proceeding.
Noise investigation procedure
We want to ensure the best quality of life of our residents and others through the management of neighbourhood, neighbour and environmental noise in our district. For more detailed information and guidance, please read our
- noise investigation procedure and
- Noise Policy
Noise app guidance
Step 1: Download the app
Step 2: Create your account and choose the Service Provider Cherwell District Council to investigate your noise nuisance reports.
Step 3: To report a nuisance simply tap the icon, make a 30-second recording of the noise, complete a form and submit your report online.
Step 4: Await response from the Service Provider investigating your case reports.