Coronavirus : Shielding most vulnerable

How we can help

Help for our residents

We know that you will be relying on family, friends and neighbours to help you with everyday tasks.

If you need additional support there are a range of organisations that we have partnered with, who are ready and waiting to fill in the gaps.

Partner organisations

Community Connect (Social Prescribing)

Telephone: 0300 004 04 01 

Community Connect website

Support and guidance on how to keep well at home, what support is available and how to manage anxiety, debt and money advice.

Age UK Oxfordshire

Telephone: 01865 411 288 

New, free, telephone support service, for older residents providing a friendly, regular weekly call to see how people are, to chat and also help if people are facing practical problems. The number connects straight to an answerphone, where you can leave your name and contact number.  You  will receive a call back as soon as possible during normal working hours.

Age UK Oxfordshire website

Please note this service cannot provide medical advice - people should ring 111 for medical advice or 999 in a medical emergency.


116 123 (free from any phone) 

Samaritans website 

Whatever you're going through, you can talk to someone at the Samaritans

Citizens Advice

Need help but no phone credit?  Then call 0808 278 7906 - free for landlines and mobiles

Citizens Advice website.

Oxfordshire Mind

Telephone: 01865 247 788 

If you're concerned about your mental health, the information line can point you towards support. 

Oxfordshire Mind website

Oxfordshire All In

Oxfordshire All In are mapping all community services available within Oxfordshire which you may find of use.  If yourself or know anyone who is providing services/community provision in the light of the current situation with Covid-19 then please enter details so it can be mapped in the site.

Oxfordshire All In website

Dementia Support

Tel: 0333 150 3456

If you are living with dementia or are concerned for your loved one at this difficult time, please call Alzheimer UK's Dementia Connect support line.