Coronavirus : Shielding our most vulnerable

How we can help

Help for our residents

During this period of lockdown we know that you will be relying on family, friends and neighbours to help you with everyday tasks. If you need additional support there are a range of organisations that we have partnered with, who are ready and waiting to fill in the gaps.

Partner organisations

Community Connect

Telephone: 0300 004 04 01
Support and guidance on how to keep well at home, what support is available and how to manage anxiety, debt and money advice.

Age UK Oxfordshire

Telephone: 01865 411 288
New, free, telephone support service, for older residents providing a friendly, regular weekly call to see how people are, to chat and also help if people are facing practical problems. The number connects straight to an answerphone, where you can leave your name and contact number.  You  will receive a call back as soon as possible during normal working hours.

Please note this service cannot provide medical advice - people should ring 111 for medical advice or 999 in a medical emergency.


116 123 (free from any phone)
Whatever you're going through, you can talk to someone at the Samaritans

Citizens Advice

Need help but no phone credit?  

Call 0808 278 7906 - free for landlines and mobiles

Oxfordshire Mind

Telephone: 01865 247 788
If you're concerned about your mental health, the information line can point you towards support.

Oxfordshire All In

Oxfordshire All In are mapping all community services available within Oxfordshire which you may find of use.  If yourself or know anyone who is providing services/community provision in the light of the current situation with Covid-19 then please enter details so it can be mapped in the site.