Coronavirus : Shielding our most vulnerable

Shielding our most vulnerable

Support for extremely vulnerable people and self-isolating residents

From 6 July 

if you are clinically extremely vulnerable you can meet up to six people from other households outdoors, socially distanced, and to form support bubbles if you live alone or are a lone adult with a dependent under 18. 

From 1 August

Clinically extremely vulnerable people can stop shielding. You will be able to go to the shops and places of worship, while following current social distancing rules. 

People who are shielding remain vulnerable and should continue to take precautions but may choose to leave their home, as long as they are able to maintain strict social distancing. If you choose to spend time outdoors, you may do so with members of your own household. If you live alone, you can spend time outdoors with one person from another household.  Ideally, this should be the same person each time.

If you do go out, you should take extra care to minimise contact with others by keeping two metres apart. This guidance will be kept under regular review

If you or someone you know been identified as extremely vulnerable there are local dedicated helplines offering priority support for residents to call if they don’t have a support network nearby.


 Telephone 01865 89 78 20 - the line is open:

  • Monday to Friday 9:00 am to 6:00 pm
  • Saturday 10:00 am to 2:00 pm
  • Sunday and Bank Holidays - closed 

You can also email

If you have received a letter from the NHS identifying you as an extremely vulnerable person you need to register on the government website.

You can also contact these services if you have no support network and need help.

For those residents who are not in a high risk category but still in need of support, there are a number of initiatives taking place across the county. You can visit Oxfordshire All In or Oxford Together for more information on community support near you.

Staying safe when receiving support

The government has produced guidance to help keep you safe when receiving support during this period.