Coronavirus : Shielding our most vulnerable

Shielding our most vulnerable


Our most vulnerable residents across Oxfordshire will have recently received correspondence from the NHS, identifying them as high risk and advising them to strictly self-isolate for 12 weeks.

We know this long term restriction may cause additional concerns for those without any nearby support and we want to make sure any shielded resident, who doesn’t know where to turn, are not handling these additional worries alone.

Local authorities across Oxfordshire have worked with the local Voluntary and Community Sector, to develop a simple point of contact for those who have no support network and would otherwise be completely isolated.

This dedicated line provides access to a central team who will be able to offer advice on a range of issues.  Telephone 01865 89 78 20 - the line is open:

  • Monday to Friday 8:30 am to 8:00p m
  • Saturday and Sunday and Bank Holidays 9:00 am to 5:00 pm 

You can also email

For those residents who are not in a high risk category but still in need of support, there are a number of initiatives taking place across the county. You can visit Oxfordshire All In or Oxford Together for more information on community support near you.

Government guidance on shielding and protecting vulnerable persons