Council Tax: £150 energy rebate

Guide to applying for £150 energy rebate

Visit our Council Tax - £150 Energy Rebate Page

Click on the received a letter? Claim now button.

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Carefully read the instructions and then click on the start your rebate application button

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This will redirect you to our external system to compete your form. You will first need to register by creating an account.

  • Enter your email address
  • Confirm email and click register

An email will be sent to you with a link. Click on the link within the email to set a password.

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Check your emails to find the link to set your password. Once you have set your password you will need to log in.

  • Enter your email and password to log in.
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You will then be asked to complete your profile by entering in your details

  • Once you have completed click on the Save button
  • Click the Start Request button
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Enter the property reference number, which can be found on your letter.

Click Find Schemes.

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You are then presented with two schemes - Please choose carefully

  • Select the Account Credit option if you are choosing to have the £150.00 allocated to your council tax account and reduce your bill.

YOU WILL NOT RECIEVE A DIRECT PAYMENT THROUGH THIS OPTION.

  • Select the Non-Direct Debit Payment option if you are choosing to request the £150.00 to be paid directly into your bank account
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Your property reference will be prepopulated

  • Enter your council tax account number which can be found on your letter
  • Enter your property passcode (this will be halfway down your letter) this is referred to in the letter as unique passcode
  • Read each of the declarations and tick the box if correct
  • Confirm yes or no – re the statements being correct
  • Press continue.
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Check that the information you have provided is correct if it is click continue.

If you need to change anything, click Go Back

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Enter your details

(the person who is claiming the £150.00 energy payment)

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Check that the information you have provided is correct if it is click continue.

If you need to change anything, click Update.

Please Note: You will only be asked for your Bank details if you have chosen to have the £150 Rebate paid directly into your bank account.

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IMPORTANT

You will only be asked for bank details if you have selected to have your £150 rebate paid directly into your bank account.

If you do not see a screen asking for bank details, this means you have opted to apply for your rebate to be applied as a reduction to your Council Tax account bill. if this is correct you do not need to complete your bank details simply go directly to the declaration section.

If this is not what you intended, you will need to restart the form.

This section only applies if you have selected to have your £150 rebate paid directly into your bank account.

  • Enter bank details
  • Press save and continue
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This section only applies if you have selected to have your £150 rebate paid directly into your bank account.

Check that the information you have provided is correct, if it is click continue and save.

If you need to change anything, click Retry

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Please read the declaration carefully.

A declaration code will be generated, if happy to allow the checks to be completed re-enter the declaration code in the box below it and click Agree to checks

If you do not consent, click do not consent to checks

PLEASE NOTE - These checks speed up the decision-making process

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Please read the second declaration carefully.

A declaration code will be generated, re-enter the declaration code in the box below it and Click here to complete your request.

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Please note your Reference number.

You will be notified by email about your application so please ensue your regularly check your spam and junk inboxes.

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We aim to make rebate payments (or rebate by Council Tax account credit) throughout June and July.

To enable us to process applications and rebates as quickly as possible, please do not contact the council to request an update on your application progress before the end of July.

All payments will be completed by September.