Updated 1 August 2022
The government announced in February 2022 an initiative to help households with rising energy costs; this being certain households qualifying for a rebate of £150.
Cherwell has made payment to more than 89 per cent of eligible properties to date.
Automatic payments were made to eligible direct debit payers. Those who could not be paid automatically were issued letters throughout May and June 2022, providing residents with the necessary information to allow for an application to be made.
The application process has now closed to receive the payment directly to your bank account. Eligible customers who have not yet applied will automatically have their Council Tax account credited with the £150.00 during August 2022.
Once the payment has been credited to the Council Tax account, a revised bill will be issued. The £150.00 credit will be included in the total payments detailed in the section marked ‘Less Payments’ on the bill.
If there are instalments due for 2022/23, the payment will be offset against this first or should there be no liability to pay Council Tax for 2022/23 (due to either full Council Tax Support, a full exemption or the bill has already been paid in full for 2022/23) the £150.00 will be offset against any Council Tax arrears if you have any.
Unless your Council Tax is in credit, a refund will not be issued.
Council Tax payments due Monday,1 August should still be paid to avoid further recovery action. Council Tax reminders are being issued week commencing Monday,15 August 2022.
The process of crediting Council Tax accounts will take place during August 2022.
Please do not contact Customer Services to ask for an update on this process until September 2022 as they will not be able to expedite the process.
A further update will be made early September 2022.
If you are eligible for the payment but do not wish to receive the £150, please contact us at Council.Tax@Cherwell-dc.gov.uk. You will need to quote your Council Tax account number and ‘refusal of energy payment’ in the subject line of the email.
All payments must be completed by end September 2022.
Who can get this £150 rebate?
- you must be the liable person for council tax
- the property must be in band A-D inclusive
- the property must be your main home as of 1 April 2022
If your property is in band E and you are eligible for a disabled band reduction, then you will also get the £150 payment. Properties are not eligible if they are second homes, houses of multiple occupation (HMO) or unoccupied. Check your Council Tax band.
The application process has now closed.
Following the update on 18 July 2022 the application process has now closed.
All eligible customers who have not applied will have their Council Tax account credited with £150.00.
Direct Debit payees - automatic payment
If you pay your council tax by direct debit and were eligible for the £150.00 you should now have received this payment into your bank account (unless your direct debit details show your account is paid by a third party).
If your direct debit details are third party details you would have been sent a letter requesting, you to apply by the cash payer method.
Applications have now closed - All eligible customers who have not applied will have their Council Tax account credited with £150.00
Changes in circumstances
The effective date for the council tax rebate is 1 April 2022. If there's a change to the council tax band of your home after this date, this will not be taken into consideration.
The exception to this is newly-built homes awaiting a valuation band. We can make a payment if:
- the effective date is 1 April 2022 or before, and
- you meet the eligibility criteria
Once you have received payment, if you believe you do not meet the eligibility criteria above please notify email@example.com quoting the bank account details the payment was credited to.
If you do not meet the eligibility criteria above the grant may be liable for recovery.
Where can I find out more information?
More information about the £150 Council Tax rebate, as well as other ways the government is helping with rising energy costs, is available:
- Help with rising energy costs.
- Support for energy bills the council Tax rebate 2022/23 (billing authority guidance)
- Council Tax leaflet band A to D
Energy rebate discretionary fund
The government is providing limited funding for us to operate a discretionary fund for households in need who are not eligible for the main council tax rebate scheme. We are developing our policy, and we will publish it alongside details of how to apply once the details have been confirmed.
Help and advice about heating your home
Get lots of helpful hints and tips to make your home as energy efficient as possible.