Current vacancies - Assistant Housing Options Officer

Record details

Job title
Assistant Housing Options Officer
Service and Directorate
Housing Services
£25,471.00 - £27,295.50 per annum
Weekly hours
The Job
You will be responsible for dealing with customers who are homeless or threatened with homelessness. Managing initial enquiries directly from customers and from partner agencies, including assessing urgency of housing need and providing front line advice on housing and other related services. Assisting the team to secure and manage placements in temporary accommodation. The successful candidate will carry a caseload of clients, advising on options to prevent homelessness.
The Person
Previous experience in a housing environment and of working with the public is an advantage, knowledge of office procedures together with experience of working with vulnerable people including those who may be at risk of homelessness. You will be able to work methodically and as part of a busy team, keep accurate records and understand how the statutory duties of local authority must be discharged.
You should be self-motivated, enthusiastic and pro-active in your approach to work with good organizational skills.
To succeed in this challenging role, you will be someone who enjoys working with people from a variety of backgrounds, have excellent communication skills and a commitment to continuous improvement.
The Benefits
The Council is an equal opportunities employer and has flexible working practices.
• A generous annual leave entitlement
• Opportunity to join the Local Government Pension Scheme
• Cycle to work scheme (after one years’ service)
• Incremental pay award (awarded annually in April after one years’ service)
Closing date
12 noon Monday 22 August 2022
Interview date
Friday 26 August 2022
Additional information
For more information, please contact Sharon Burden, Senior Housing Officer on 01295 221676.
Recruitment Pack
Guidance notes
Application form