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What do I do if my refuse has not been collected?

Was it a normal collection day? Was there access to your property? Was your bin out for collection by 7am on the correct day? If the answer to these questions is 'yes', Please contact customer services (details can be found to the right of the page) to log a missed bin we will return to collect it within 3 to 4 working days. You can also log this via our online service.


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