How do you rate this information / service?
What we do with your feedback
This site uses some unobtrusive cookies to store information on your computer.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
- this type of cookie is used to remember a setting or preference, such as a colour or the size of text on a page.
- this type of cookie is used to remember information about a feature on a page, such as the fact that you've watched a video clip or listened to an audio file previously.
- this type of cookie is used to remember information about how you use a website, and provide analytical information to site administrators.
- this type of cookie is created by a third-party, and can also fall under the categories of 'Setting', 'Feature' and 'Functional'. Where third-party cookies are present on our sites, we will attempt to be as up front and clear as possible about their intended purpose.
What cookies we use
|Cookie||Name/Type||Purpose||How to block||What would happen||More information|
A service called GovMetric is used by us to obtain feedback about your experience of our website. The GovMetric service places a cookie on your device from govmetric.com whenever you rate a page on our website. If the cookie is set to expire at midnight on the day it is created and it contains a set of values, one for each page rating you have made. These values are identification numbers which link back to a central database (maintained by GovMetric) giving us details of your rating and additional analytical information.
|To ensure this cookie is not downloaded, we recommend that you disable cookies directly within your browser||Blocking cookies from this service will provide no reduced service to you, but we may occasionally be unable to determine if additional feedback has been provided in error|
Socitm website take-up service
|Google analytics||Function based|
|Analytical information is captured in some areas of the main site, to help us improve services and better understand user requirements. This information is captured through a free service provided by Google (Google Analytics), using multiple cookies.||Google Analytics cookies can be blocked in a number of ways. Google offers an opt-out browser add-on for most modern web browsers, or cookies can be disabled directly within your browser||Blocking Google Analytics cookies will provide no reduced service to you, but we will be unable to capture detailed information about your experience online.||Overview of privacy at Google|
|Capita payment facility||JSessionId|
|This cookie is essential for the correct functioning of the Capita payment application. It is deleted when you close your browser.|
It contains no data that could be used by other web sites or, once you have completed your payment, by this web site.
|To ensure this cookie is not downloaded, we recommend that you disable cookies directly within your browser||Blocking Capita payment system cookies will prevent you from making payments for our services e.g. paying council tax or buying a bin online.||Link to Capita privacy page|
|LocalView Fusions mapping system||LocalView.Localview|
When you use our mapping system, this cookie remembers the last location you selected on the map so that the next time you use the system this location is automatically selected. This allows information corresponding to this location to be automatically displayed.
|Blocking Localview cookies will prevent the mapping system from 'remembering' the last location you selected. The next time you use the system you will need to select a location again.|
(Meeting minutes and agendas)
|This cookie is deleted when you close your browser||Blocking session cookies will prevent areas of the site where you login from working.|
|This cookie is deleted when you close your browser||Supplier advises us that the functionality of the Public Access system does not appear to be affected.|
|Listen to this website||JSESSIONID|
|This cookie is deleted when you close your browser||Blocking session cookies will prevent the 'Listen to this page' feature from working.|
|Listen to this website||insipio.generator.functions|
|This cookie is set only if you use 'Listen to this page' and change your settings. It expires after 30 days.||Blocking cookies will prevent the 'Listen to this page' system from 'remembering' your settings, if you changed them.|
|On line forms||Session cookie|
|The technology running our eForms solution sets a session marker to identify you whilst filling out a form. This cookie is deleted when you close your browser.||Blocking cookies will prevent our online forms from working (e.g. bin calendar, council tax direct debit setup).|