Website URL : http://www.cherwell.gov.uk/index.cfm?articleid=2535

Housing advice FAQs

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Housing Advice


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Questions
Q
Do I have to keep contacting the council in order to keep my name on the housing register?|
Q
Do I have to renew my application for housing?|
Q
How can I get help with a deposit for privately rented accommodation? |
Q
How do I find privately rented accommodation?|
Q
How do I get help with rent in advance for privately rented accommodation? |
Q
How long before I find out if I have been accepted onto the housing register?|
Q
How many affordable houses do developers have to build on a new scheme?|
Q
I am a council tenant and want to move to Cherwell. What can I do?|
Q
I am elderly and want to live in a scheme for elderly people. Can you help?|
Q
I am on income support and need help with buying furniture and white goods - who can I ask?|
Q
I cannot afford my current home and have received a court summons. What can I do?|
Q
I want to rent a property in the private sector but cannot afford the deposit. Can you help?|
Q
In which areas can I apply for housing?|
Q
I've received notification from the court of a hearing date with regards to my accommodation - what should I do now?|
Q
What is affordable housing?|
Q
What is being done to make more rural affordable housing available?|
Q
What is the housing allocation scheme?|
Q
What size house or flat can I apply for?|
Q
When will my housing application be considered?|
Q
Who can apply to join the housing register?|
Q
Who can't apply to join our Housing Register?|
Q
Why do I have to fill in another housing application form because I have changed my address/circumstances?|
Q
I am fleeing domestic violence. What can I do?|
Q
What provision is available for rough sleepers|

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Q
Do I have to keep contacting the council in order to keep my name on the housing register?
A
No. The council does however review applications every year.

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Q
Do I have to renew my application for housing?
A
Once you have been accepted onto the Housing Register we will contact you once a year so that you can renew your application.

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Q
How can I get help with a deposit for privately rented accommodation?
A
You will need to be assessed by a housing officer.

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Q
How do I find privately rented accommodation?
A
You will need to check out local lettings and estate agents for vacancies. The local papers also advertise vacancies in the property pages.

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Q
How do I get help with rent in advance for privately rented accommodation?
A
You will need to be assessed by a housing officer.

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Q
How long before I find out if I have been accepted onto the housing register?
A
We aim to process all applications within 20 working days and let you know the result in writing.

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Q
How many affordable houses do developers have to build on a new scheme?
A
House builders are required to make a certain percentage (under review) of all new homes on a scheme, affordable.

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Q
I am a council tenant and want to move to Cherwell. What can I do?
A
You can apply to our housing register for a transfer or see if you can find a council or housing association tenant to swap with.

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Q
I am elderly and want to live in a scheme for elderly people. Can you help?
A
Possibly. Local housing associations provide sheltered housing schemes for people on our Housing Register. There are also private sector schemes run by good companies that provide support services for their residents.

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Q
I am on income support and need help with buying furniture and white goods - who can I ask?
A
Call CVS on 01295 267741, or visit their premises at Unit 14, Lower Cherwell Street, Banbury

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Q
I cannot afford my current home and have received a court summons. What can I do?
A
We can advise you of services that may help you. We can refer you to partner agencies that can offer financial advice and debt counselling.

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Q
I want to rent a property in the private sector but cannot afford the deposit. Can you help?
A
We may be able to help.

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Q
In which areas can I apply for housing?
A
You can select your preferred areas in the housing application form. You can apply for any number of areas within the district.

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Q
I've received notification from the court of a hearing date with regards to my accommodation - what should I do now?
A
Please contact the housing department for further advice.

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Q
What is affordable housing?
A
Affordable housing is usually through a Registered Social Landlord (RSL) or shared ownership, or at intermediate rent, i.e. lower than standard open market rent.

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Q
What is being done to make more rural affordable housing available?
A
The Council works alongside the Oxfordshire Rural Housing Partnership and the Oxfordshire Rural Community Council to use the services of a Rural Housing Enabler who can work alongside parish councils to find out ways that new, affordable housing could be provided in villages.

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Q
What is the housing allocation scheme?
A
The allocation scheme tells you who can join our housing register and how priority for accommodation is decided between different types of applicants.

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Q
What size house or flat can I apply for?
A
Information on this and our Allocations Policy in general is contained in our Allocations Policy Information Booklet.

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Q
When will my housing application be considered?
A
All housing application forms are processed within 21 working days from receipt. Please Note: This is subject to all information being provided and the form being fully completed.

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Q
Who can apply to join the housing register?
A
You can apply to join our housing register if you are aged 16 or over.

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Q
Who can't apply to join our Housing Register?
A
You can't apply to join the Housing Register if, you are subject to immigration control or you or a member of your household has been guilty of unacceptable behaviour serious enough to make you unsuitable to be a tenant.

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Q
Why do I have to fill in another housing application form because I have changed my address/circumstances?
A
You need to complete another application form, because your new circumstances/address may affect your position on the housing register.

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Q
I am fleeing domestic violence. What can I do?
A
In office hours please contact the housing team for help and advice on your situation. Out of hours you should contact the Police or our out of hours service.

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Q
What provision is available for rough sleepers
A
Rough sleeping is dealt with by Cherwell's Housing Needs Team and we welcome information and intelligence about suspected rough sleepers.
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