Website URL : http://www.cherwell.gov.uk/index.cfm?articleid=2535

Housing advice FAQs

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Housing Advice


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Questions
Q
Do I have to keep contacting the council in order to keep my name on the housing register?|
Q
Do I have to renew my application for housing?|
Q
How can I get help with a deposit for privately rented accommodation? |
Q
How do I find privately rented accommodation?|
Q
How do I get help with rent in advance for privately rented accommodation? |
Q
How long before I find out if I have been accepted onto the housing register?|
Q
How many affordable houses do developers have to build on a new scheme?|
Q
I am a council tenant and want to move to Cherwell. What can I do?|
Q
I am elderly and want to live in a scheme for elderly people. Can you help?|
Q
I am on income support and need help with buying furniture and white goods - who can I ask?|
Q
I cannot afford my current home and have received a court summons. What can I do?|
Q
I want to rent a property in the private sector but cannot afford the deposit. Can you help?|
Q
In which areas can I apply for housing?|
Q
I've received notification from the court of a hearing date with regards to my accommodation - what should I do now?|
Q
What is affordable housing?|
Q
What is being done to make more rural affordable housing available?|
Q
What is the housing allocation scheme?|
Q
What size house or flat can I apply for?|
Q
When will my housing application be considered?|
Q
Who can apply to join the housing register?|
Q
Who can't apply to join our Housing Register?|
Q
Why do I have to fill in another housing application form because I have changed my address/circumstances?|
Q
I am fleeing domestic violence. What can I do?|
Q
What provision is available for rough sleepers|

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Q
Do I have to keep contacting the council in order to keep my name on the housing register?
A
No. The council does however review applications every year.

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Q
Do I have to renew my application for housing?
A
Once you have been accepted onto the Housing Register we will contact you once a year so that you can renew your application.

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Q
How can I get help with a deposit for privately rented accommodation?
A
You will need to be assessed by a housing officer.

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Q
How do I find privately rented accommodation?
A
You will need to check out local lettings and estate agents for vacancies. The local papers also advertise vacancies in the property pages.

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Q
How do I get help with rent in advance for privately rented accommodation?
A
You will need to be assessed by a housing officer.

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Q
How long before I find out if I have been accepted onto the housing register?
A
We aim to process all applications within 20 working days and let you know the result in writing.

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Q
How many affordable houses do developers have to build on a new scheme?
A
House builders are required to make a certain percentage (under review) of all new homes on a scheme, affordable.

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Q
I am a council tenant and want to move to Cherwell. What can I do?
A
You can apply to our housing register for a transfer or see if you can find a council or housing association tenant to swap with.

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Q
I am elderly and want to live in a scheme for elderly people. Can you help?
A
Possibly. Local housing associations provide sheltered housing schemes for people on our Housing Register. There are also private sector schemes run by good companies that provide support services for their residents.

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Q
I am on income support and need help with buying furniture and white goods - who can I ask?
A
Call CVS on 01295 267741, or visit their premises at Unit 14, Lower Cherwell Street, Banbury

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Q
I cannot afford my current home and have received a court summons. What can I do?
A
We can advise you of services that may help you. We can refer you to partner agencies that can offer financial advice and debt counselling.

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Q
I want to rent a property in the private sector but cannot afford the deposit. Can you help?
A
We may be able to help.

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Q
In which areas can I apply for housing?
A
You can select your preferred areas in the housing application form. You can apply for any number of areas within the district.

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Q
I've received notification from the court of a hearing date with regards to my accommodation - what should I do now?
A
Please contact the housing department for further advice.

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Q
What is affordable housing?
A
Affordable housing is usually through a Registered Social Landlord (RSL) or shared ownership, or at intermediate rent, i.e. lower than standard open market rent.

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Q
What is being done to make more rural affordable housing available?
A
The Council works alongside the Oxfordshire Rural Housing Partnership and the Oxfordshire Rural Community Council to use the services of a Rural Housing Enabler who can work alongside parish councils to find out ways that new, affordable housing could be provided in villages.

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Q
What is the housing allocation scheme?
A
The allocation scheme tells you who can join our housing register and how priority for accommodation is decided between different types of applicants.

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Q
What size house or flat can I apply for?
A
Information on this and our Allocations Policy in general is contained in our Allocations Policy Information Booklet.

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Q
When will my housing application be considered?
A
All housing application forms are processed within 21 working days from receipt. Please Note: This is subject to all information being provided and the form being fully completed.

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Q
Who can apply to join the housing register?
A
You can apply to join our housing register if you are aged 16 or over.

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Q
Who can't apply to join our Housing Register?
A
You may not be qualified to join the Housing Register if you:

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Q
Why do I have to fill in another housing application form because I have changed my address/circumstances?
A
You need to complete another application form, because your new circumstances/address may affect your position on the housing register.

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Q
I am fleeing domestic violence. What can I do?
A
During office hours please contact the housing team for help and advice on your situation. Out of hours you should contact the police, or our out of hours service on 01295 221531 .

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Q
What provision is available for rough sleepers
A
Rough sleeping is dealt with by Cherwell's Housing Needs Team and we welcome information and intelligence about suspected rough sleepers.
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