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Contact us

Below is a complete list of council service contact numbers and email addresses. Please choose the service you require in the drop-down box and click the 'Go' button to display the contact details. If you cannot find what you are looking for please select the customer services department.

Service contact numbers and email addresses

Please note that there is now an appointment scheme in operation for face to face advice at the LinkPoint offices at Banbury, Bicester, Bodicote and Kidlington. Please do not visit the LinkPoint office for face to face advice without having phoned first:

Customers who visit the LinkPoints without an appointment will be able to use the self serve PC's or phone the Customer Service lines from the office for advice and if needed an appointment will be offered, although it may not be on the same day. 

Main office

Bodicote House
OX15 4AA
Telephone: 01295 227001

Open 8.45 - 5.15 Monday to Friday

For specific services, please see our service pages or use the contact listed (right)

Customers needing to provide evidence or documents to support a Housing or Council Tax Benefit claim can scan the documents and email to

Banbury (Castlequay) LinkPoint
43 Castle Quay
OX16 5UW
Telephone: 01295 227001

Opening times: *Monday - Friday 8.45am - 5.15pm,

Bicester LinkPoint               
Franklins House
Wesley Lane
OX26 6JU 
Telephone: 01295 227001

Opening times: *Monday - Friday 8.45am - 5.15pm

Kidlington LinkPoint
Exeter Hall
Oxford Road
Telephone: 01295 227001

Opening times: *Monday - Friday 8.45am - 5.15pm 

*Wednesday opens at 10.00am.

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